A security guard has been hailed a hero after he rescued a Sunderland grandmother when her mobility scooter broke down at the side of a busy road.
Gary Underwood, who has worked for Tyne and Wear Fire and Rescue Service (TWFRS) for over 20 years, has just started his nightshift on April 23, when a colleague raised the alarm that a woman was in need of help on Nissan Way, just off the A1231.
Gary went to speak to 49-year-old Carol McDonald who told him that her scooter and phone had run out of charge after she got lost trying to find her way home.
