A West London council has been told to pay a mum £3,800 and another £200 every month until it moves her to suitable home after she endured over two years of living in a mouldy home deemed unsafe.
The Local Government and Social Care Ombudsman said Kensington and Chelsea Council had communicated poorly with the woman, known only as Miss X, that it was slow to act on the issues its own officers had spotted in the property and failed to review the suitability of its accommodation.
