Liverpool chief executive Billy Hogan has pledged to set up a mechanism for supporters to contact the club directly and detail their horrific experiences during the chaos of Saturday's Champions League final.
The Reds head honcho has also laid out the next steps which his club will take in responding to the distressing situation. It comes after Anfield chiefs urged UEFA to launch a full investigation into the scenes which saw Liverpool fans tear-gassed, stranded in queues for hours and attacked by riot police in Paris prior to their agonising 1-0 defeat to Real Madrid at the Stade de France.
Hogan confirmed to his club's website : "Last night was incredibly difficult, a disappointing night. What happened outside the stadium completely overshadowed it. The stadium entry and breakdown of security was absolutely unacceptable. And frankly the treatment of our fans as well.
