Lighting experts approach their work in much the same way physicians do. Both use an Empirical-Rational approach, which has guided medical professionals since the days of ancient Greece. The method involves first listening to the patient’s (or client’s) complaint and observing the problem, then, through the lens of a well-informed and specialized insight, they diagnose the cause of the problem. Assuming a cure is achievable, they then recommended a course of treatment to correct the problem. This approach works for almost anything.
Since lighting problems, unlike some physical maladies, don’t heal themselves, nothing gets resolved until someone first notices the problem and reports it. If you don’t have someone on staff who regularly checks the lighting, there’s another dependable source who will probably tell you when something’s not right—the anchors.
