A week before Robyn Miller was due to move into a new flat in Canary Wharf with her partner Harry*, and rescue dog, Moo, she got a call from her letting agent: there had been a “mishap” with the landlord, and they might not be able to move in on March 28 as planned.
The landlord, it transpired, didn’t actually own the property, despite the fact that Robyn and Harry had already signed the contracts and paid £51,000 — a year’s rent — upfront.
