Lidl customers have claimed the supermarket giant has reduced the quality of its toilet roll while keeping the price the same. The retailer, which has often been named the UK's cheapest supermarkets, has found itself in hot water with some of its customers.
Hundreds have been sharing their disappointment online at the quality of Lidl toilet roll. In particular, some have said its quilted toilet roll has gone from 4 ply to 3 ply. Posting on the Extreme Couponing and Bargains UK group on Facebook, a shopper shared an image of the Lidl Floralys toilet roll four-pack, the Manchester Evening News reports.
The post said: "Lidl have changed the quality of their quilted toilet paper, changed from 4 ply to 3 ply but have kept the price the same." The post garnered nearly 400 comments from others sharing their disappointment with the revelation.