The screenshot triggered backlash online, with critics accusing the company of applying unequal standards to religious and cultural expression in the workplace. The issue gained traction after social media users, including public commentators, shared the page and questioned whether the rules discriminated against Hindu symbols while making exceptions for other forms of expression.
As the row intensified, Lenskart founder Peyush Bansal responded publicly. According to multiple reports, Bansal said the document being circulated was not an accurate reflection of Lenskart’s current policy. He described it as an outdated document and said employees currently have the freedom to wear bindi and tilak.