Leeds shamed as worst city outside London for lost parcels as more than 1,000 vanish

Leeds is the second-worst city in the whole country for online orders being lost, recent research has found.

Data from Citizens Advice showed that the highest number of complaints about lost and late deliveries were in London - closely followed by Leeds.

This puts Leeds ahead of Manchester, Birmingham and Liverpool, as well as ahead of fellow Yorkshire cities Sheffield and Huddersfield. Both of the latter were in the top 12 cities for complaints about lost deliveries.