KOLKATA: At least five fake call centres have been busted in and around the city, and around 53 men and women were arrested, in the last three weeks since US-based YouTuber Mark Rober released a 26-minute video on May 9, flagging Kolkata as one of the epicentres of the scamming call centre racket that dupes people.
In the video, the YouTuber had taken a step-by-step approach to demonstrate with audio-visual evidence how three call centres in the city interacted with their victims by impersonating officials from e-commerce businesses, government tax bodies, or digital antivirus companies. Through emails and phone calls, they manipulated the victims into transferring stipulated amounts to them, citing reasons like pending taxes or incorrect refunds.