Kate Garraway and Ben Shephard were joined by former deputy private secretary to King Charles and Camilla, Queen Consort Scott Furssedonn on Thursday as he opened up on the heartfelt gesture the then-Prince of Wales made when he was going through a hard time.
Kate began the conversation by asking: "What did you experience personally that was the moment that was the mark of the man?"
"Oh, goodness me I could point to lots of things but [there's] one thing that's very personal to me which made a tremendous difference," he replied.