Promotions based on efficiency, redeployment of personnel to prop up understaffed departments and the creation of an ‘institutional memory’ bank modelled on Wikipedia are among recommendations made by the Personnel and Administrative Reforms department for improving the operational efficiency of the government service in Kerala.
These recommendations are contained in two work-study reports prepared by the department for the ‘adjustment of workload’ in the State Departments of Finance and Law.
The reports noted that staff redeployment based on the workload in the field departments is not being implemented efficiently although department-level committees have been formed for the purpose. “While many departments become idle due to excess staff, there are departments which struggle to carry out their duties on account of being understaffed,” the reports said.