When Thanikkudam-based Mr Saseendran and his mother, Smt Sathyavalli, visited their bank on April 26, 2018, to avail a top-up on their earlier agricultural loan, they discovered that the bank had misplaced the original Pattayam (land title deed) of the land they had mortgaged for the earlier loan. Aggrieved by the lapse, they approached the consumer commission.
The commission ordered the bank, a well-known public sector lender, to pay Rs 2.5 lakh compensation to the mother-son duo for losing their land's original Pattayam. The District Consumer Disputes Redressal Commission, Thrissur, comprising C.T. Sabu (President), Sreeja S. (Member), and Ram Mohan R. (Member), passed this judgement on April 29, 2026.
