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Glasgow Live
Glasgow Live
National
Sophie Buchan

Justin Bieber Glasgow tour cancelled - what to do if you had tickets

Justin Bieber has cancelled the remainder of his 'Justice' world tour as the Candian-born singer is said to need more time to rest.

The Yummy singer was due to perform in Glasgow on February 8, but postposed the show after he was diagnosed with Ramsay Hunt Syndrome earlier this year, forcing him to take a break from touring.

And now the 29-year-old has cancelled the remainder of his tour, leaving fans who were hoping to a rescheduled date heartbroken.

READ MORE: Glasgow school strikes - everything you need to know as industrial action continues

Taking to Twitter on Tuesday, the official page for the tour confirmed the rest of the dates on the tour would be cancelled - including a number across the US, Australia and Europe.

He announced his return back in July of last year however had to postpone again in September in order to "make my health a priority". At the time, Bieber said shows in Europe had "taken a real toll on me" and he needed more time to "rest and get better".

But with the tour now cancelled, fans have been left wondering what to do to make sure they are refunded for ticket purchases.

How to get a refund for Justin Bieber's tour if you bought tickets

In an e-mail, gig-goers were issued with an update about what will happen to their tickets.

The e-mail reads: " This event has been cancelled...

"The event organisers have been in touch to let us know that the show which was originally due to take place on 8 February 2023 has now been cancelled.

Ticket holders were sent an update. (Glasgow Live)

"We’re issuing a refund for your booking - so you don't need to do a thing. You'll see a credit onto the method of payment you used within 15 days."

If your card has expired, they say: "If you've had a replacement card, or your bank account has closed, please visit here for more information.

"If you sold your tickets on our Ticket Exchange and haven't already received payment, your sale will not go ahead - you will be refunded the cost of your original booking instead.

"Please understand that our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal.

"We're sorry for any disappointment caused. Thank you very much for your patience."

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