We’re at our wits’ end with John Lewis Finance after it turned down our credit card claim.
Last year we paid a small independent company to supply and install a kitchen for us. The total cost under the contract was £29,950. We paid just under £9,000, mostly on credit cards with John Lewis Finance. About six months later, when the installation date was approaching, we paid the same company for the purchase of kitchen appliances – but under a separate contract.
