A plane was forced to divert after an "out of control" woman became aggressive and allegedly slapped another passenger on board.
The Jet2 flight headed to Antalya, Turkey left Manchester at around 9.15am Monday morning - with an expected flight time of nearly four-and-a-half hours.
But as the flight pushed over the half-way mark, an incident involving a "disruptive" passenger forced the pilot to divert to Vienna.
Passengers had to wait on-board in the Austrian capital before setting off for Antalya for a second time at 1pm -with the plane finally touching down at 3pm, Manchester Evening News reports.
One traveller on the flight - who asked not to be identified - explained how a female passenger became disruptive - causing a "lot of noise".
They told MEN: “Then she came to the front of the plane. She was really angry towards Jet2 staff and wouldn’t calm down.
"Her voice was getting louder and more aggressive - she was shouting in people’s faces.
“People were saying she was kicking off at the airport before she even got on the plane.
"Then some people said it was over babies crying on the flight.
“A customer said something and she slapped him in the face.
"Then a man got up to try and calm the situation before taking her to the back of the plane.”
The passenger said that staff then made the decision to divert the flight to Vienna.
As the plane landed, the woman was said to have slapped another passenger as she was getting off.
“This is the first time we have had to land because of someone on a flight,” the passenger added.
“Jet2 staff handled the whole situation very well.
"Nobody could help the out-of-control woman once she slapped the passenger.”
Jet2 sent a text message to passengers onboard the flight just before 12pm, apologising for the incident.
The message said: "Hello, we are sorry that due to the disruptive behaviour of a fellow passenger, your flight has been diverted to Vienna.
"We are working on a situation to get you on your way as soon as possible."
The flight left Vienna at 1pm before arriving at Antalya just after 3pm - one hour and 15 minutes later than scheduled.
Manchester Airport declined to comment on the situation, saying it was a matter for the airline to comment on.
In a statement, Jet2 confirmed the incident.
The flight operator also confirmed that the flight successfully continued onto Antalya once the passenger had been offloaded.
A Jet2 spokesperson told the M.E.N: “We can confirm that flight LS895 from Manchester to Antalya diverted to Vienna earlier today so that a disruptive passenger could be offloaded.
"As a family-friendly airline, we take a zero-tolerance approach to disruptive behaviour.”
