Minister for Energy K.J. George instructed officers of Chikkamagaluru district to ensure the public gets public amenities and their complaints are redressed without delay.
Mr. George, speaking after inaugurating Janata Darshan in Chikkamagaluru, said the government would not tolerate any indiscipline by the officers in redressing public grievances. “Both elected representatives and officers have the duty to serve the public. We should understand this and work towards it. The officers should not keep petitions pending for too long. We should not harass the public,” he said.
Mr. George, who is also Minister in charge of Chikkamagaluru district, said earlier there was no system to track petitions. However, with the introduction of the e-office, petitions or applications could be traced. “Now, officers cannot keep a file pending unless there is a serious reason. The officers have to address them without any delay,” he said.
