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The Guardian - US
The Guardian - US
World
George Joseph

‘It’s a money game to them’: a son takes on UnitedHealth over his elderly father’s care

a man smiling
Jackie Martin and his son fought two UnitedHealth decisions to end his nursing home rehab coverage. Photograph: Jessica Tezak/The Guardian

Two years ago, Robby Martin got an unsettling call from his father, Jackie. The 82-year-old told his son that a representative of the insurance giant UnitedHealth Group had barged into his nursing home room at 2.30 in the morning, announcing that he was going to be checked out at the end of the week.

Jackie Martin – who had been getting rehab at the nursing home after suffering a back fracture – still could not take more than a few steps without being out of breath.

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