Marcus Johnson never expected he would be rushing to a car park during a family holiday in Somerset to discuss a ruling by the highest court in the UK. But the 35-year-old factory worker from Cwmbran in south Wales also had little idea that a loan he took out in 2017 to buy a second-hand Suzuki Swift would place him at the heart of a David v Goliath battle.
His case would go on to expose egregious commission practices in the car finance market and lead to a compensation scheme that could cost some of the UK’s largest banks and specialist lenders up to £18bn.
