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Evening Standard

Vicky Shaw

Issues with mass financial complaints to be put under spotlight

FOS James DippleJohnstone FCA Financial Ombudsman Service the Financial Conduct Authority

The Financial Conduct Authority and the Financial Ombudsman Service are seeking views on how to tackle issues with mass complaints (Gareth Fuller/PA) - (PA Wire)

The City regulator and the financial ombudsman are seeking views on how to tackle issues with mass complaints that can lead to uncertainty for firms and their customers.

The Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) have jointly launched a “call for input”.

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