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Liverpool Echo
Liverpool Echo
National
Patrick Edrich

Issues with 999 emergency calls continue due to BT technical fault

Issues with 999 emergency calls are continuing after a technical fault caused problems with location services, BT said.

The emergency phone system, managed by BT, is still functioning because it was supported by a “resilient” back-up system, the telecoms company said. It appears to be a national issue, but a Merseyside Police spokesperson said BT is continuing to establish the cause of disruption.

The disruption affects all emergency services including police, fire, ambulance and coastguard. BT confirmed the issue is "ongoing" and added that engineers are “working hard” to determine the cause.

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