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Tom’s Hardware
Tom’s Hardware
Technology
Jowi Morales

Intel releases extended warranty details for 13th and 14th-gen chips, list includes Core i5, i7, and i9 processors

Intel Raptor Lake processors for desktops.

Intel has released the details of the extended warranty that is said will apply to 13th- and 14th-gen Intel chips that are suffering from instability issues. This brings the warranty of the listed processors from three to five years, and will cover both Boxed Processors, Tray Processors, and processors that came from OEM and system integrators. 

Intel says that the extended warranties will apply globally, so everyone who purchased an affected chip anywhere is covered. However, warranty claims will vary depending on how you bought your processor. If you have a Boxed Processor, meaning you bought a retail chip that's still in its original box, you can contact Intel directly to arrange an RMA. But if you have a Tray Processor or if you bought a pre-built system, you need to coordinate with the retail store that sold you the CPU or computer.

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