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Tom’s Hardware
Tom’s Hardware
Technology
Anton Shilov

Intel partner offers refund for faulty Core i9-14900K CPU due to lack of stock — affected user sells off Intel hardware and switches to AMD

Intel Corporation AMD Chen Hong Kong HKEPC
Raptor Lake CPU.

According to a report from HKEPC, an Intel distribution partner in Hong Kong is arranging refunds instead of replacing failed Core i9-14900K processors. The retailer does not seem to have enough CPUs in stock.

Mr. Chen, an HKEPC reader, reportedly applied for an Intel Core i9-14900K replacement on September 4, 2024, being mentally ready to wait four to five weeks for a replacement. However, on September 10, Synnex, an Intel distributor, contacted him, asking for his bank account details to arrange a refund for the faulty CPU. Mr. Chen reportedly sold his remaining Intel hardware to a friend, only kept his SSD, and planned to switch to AMD, specifically the Ryzen 9 9950X.

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