India’s largest airline IndiGo said the compensation for millions of customers left stranded during a recent aviation crisis that brought air operations to a standstill is more than ₹5bn (£41m).
Top aviation officials have blamed the carrier for the week-long collapse of operations which IndiGo said was caused by mismanaged crew rosters and their unpreparedness with a recent policy change that seeks to enforce stricter rest times for pilots.
