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Fortune
Fortune
Chris Hyams

Indeed CEO: 'AI is changing the way we find jobs and how we work. People like me should not be alone in making decisions that affect millions of people'

(Credit: Courtesy of Indeed)

At a recent panel discussion, someone asked, “Are you excited or concerned about AI?” My answer was, “Yes.” I am excited about AI–and I am deeply concerned. Any technology that affords extraordinary power must also be wielded with extraordinary care. The more powerful the tool, the more care is required.

I’ll start with some concerns. My first is jobs. At Indeed, our mission is to help people get jobs. We spend every day thinking about technology’s impact on people's livelihoods. The question of whether technology will help or hurt jobs goes back to the early 19th century when artisan weavers in England–the Luddites–smashed the machines that threatened to replace them. It’s possible that thousands of years earlier, someone tried smashing a wheel because their job was at risk.

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