If you thought energy firm horror stories were frightening – wait until you hear about the insurers

Readers were forced out of their homes as repair or damage claims spiralled out of control. Photograph: Sean Gladwell/Getty Images

My occasional three-act suspense dramas on the antics of energy firms may have left you cold, but I’ve now adapted the thriller tales of insurance customers for the stage. These really will keep you awake at night.

Act I