A woman who appears to be from Idaho, identified on TikTok as Eliza Joy under the handle @elizafalkenrath, said in a video that roughly $20,000 was taken from a savings account she shares with her husband. According to her account of events, she and her husband, whom she referred to as Jace, held a joint checking and savings account with SoFi, which she said they chose because it offered the best high-yield savings rate they could find.
She said the trouble surfaced while she was reviewing her email. According to her, she saw a message from SoFi stating that her husband had transferred $19,998 out of their savings account, and that the transfer had been approved and would take place within three to five business days. She said she initially thought her husband would not move that much money without telling her.