
IBM’s software Watson became synonymous with artificial intelligence a decade ago when it beat two top human players at the game “Jeopardy!” Now, the company has grander plans for the technology as it reenters the A.I. race in a more serious way, and its CEO says it can be a powerful step towards transforming business.
In a Q&A with reporters on Monday, IBM chief Arvind Krishna said a redux of the tech the company created years earlier, dubbed “watsonx,” would help companies build models according to their needs, and predicted that A.I. will take over “repetitive back-office processes” from human workers.