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The Guardian - UK
The Guardian - UK
Politics
Lisa O’Carroll, Gabriella Jóźwiak and Luke Butterly

‘I was scared’: parents reveal stress of HMRC’s child benefit errors

HMRC Tetiana Home Office
A woman looks at the HM Revenue and Customs, Gov.UK website on a computer
HMRC has been accused of being indifferent to the distress caused by its errors. Photograph: Louisa Svensson/Alamy

Demands to pay back thousands of pounds in child benefit, claims of emigration after a serious case of sepsis and a complaints unit that is indifferent to the emotional impact of its errors.

Here parents tell of their experiences of being caught up in the HMRC anti-fraud debacle.

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