Everyone has at least one friend they pester for advice based on their profession. My background is in consumer law and policy, so I’ve become the town agony aunt for all consumer related queries. Honestly, I’m just glad I’m not a doctor.
If a friend buys something online and receives something different in the mail, gets into an argument with an airline, or has issues with their utility company, I am the resident brains trust. Here’s some of the advice I give most regularly.
