
This review first appeared in issue 349 of PC Pro.
SMBs that want the best on-premises remote support solution need look no further than NetSupport Manager (NSM). Now well into its third decade, NSM has been continuously updated, with version 14 on review providing a redesigned Control interface, support for Windows 11 and Server 2022 clients plus two-factor authentication (2FA) and SSL/TLS certificates to tighten up access security to remote systems.