An Indian family planned to celebrate a birthday in the shadow of Machu Picchu and trace the ancient streets of Cusco. Instead, their Rs 8.9m (£70,000) dream holiday ended at an airport check-in counter where staff allegedly tore up their boarding passes and walked away, prompting a two-year legal battle.
Earlier this month, an Indian court ordered that a criminal case be opened against KLM Royal Dutch Airlines over the holiday that never happened.