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TechRadar
Eric Hal Schwartz

I asked ChatGPT and Claude to do my grocery shopping — one felt like the future

Claude ChatGPT Instacart
Cashier swiping groceries through a POS system.

AI chatbots are starting to do more than answer questions. They can now order groceries, book services, and interact with apps on your behalf. ChatGPT and Claude have both embraced this new generation of AI "actions," but they don't approach them in quite the same way. To find out how different the experience really is, I asked both chatbots to handle the same Instacart grocery order and watched what happened next.

I decided to try the same grocery order through Instacart using both ChatGPT and Claude.

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