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The Mary Sue
The Mary Sue
Gisselle Hernandez

‘I am not sure I feel comfortable doing that’: Ohio woman makes a Costco return. Then she’s shocked by Costco’s return policy in action

Costco members love to brag about the warehouse club’s return policy–and for good reason. A plethora of TikToks show folks returning decade-old couches, dead flowers, and even a completely charred grill, among several purchases. So it’s no surprise that when one Ohio woman asked about Costco’s return policy, folks were quick to educate her. 

In a viral clip, Kristen (@simply.diy.home), a DIY enthusiast, asked viewers whether they truly returned items at Costco only to upgrade to a newer version. Kristen was addressing a comment on a TikTok of hers where she informed her followers that Costco will have a new Christmas Tree this year. In that video, Kristen urges her followers to purchase the Costco tree over Home Depot’s. As she “already owns [a tree],” Kristen says she wouldn’t be getting the twinkling one. 

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