Hyatt says its AI-powered sales tools are helping employees save roughly one day per week while increasing the company’s share of group bookings.
AI helps the company’s sales team “be more efficient and effective to respond to the more than one and a half million RFPs we get every year from corporate customers,” said Hyatt CEO Mark Hoplamazian at the Fortune Brainstorm Tech conference on Tuesday, in a session with Snowflake CEO Sridhar Ramaswamy discussing how companies are moving from AI pilots to operational deployments focused on productivity gains, customer service, and data analysis.
