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The Guardian - UK
The Guardian - UK
World
Anna Thomas

Human values, as well as AI, must be at the core of the future of work

Lots of workers in hi-vis vests amid conveyor belts and boxes in a vast warehouse
Workers at an Amazon warehouse. A BEIS report cites AI’s use by firms such as Amazon as creating ‘anxiety, stress, unhappiness’. Photograph: AFP/Getty

The UK economy is at a pivotal moment. Two years on from Covid, and it remains the only country in the developed world where people have continued to drop out of the labour market in greater numbers beyond the pandemic.

Rates of economic inactivity have risen and vacancies in the hospitality, health and technology sectors are proving hard to fill. At the same time, automation and the acceleration of artificial intelligence (AI) technology risk spreading fear and anxiety among workers. The UK is experiencing new forms of polarisation between good and poor-quality work.

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