The human resources department at Carrefour Brasil, under the leadership of HR Senior Director Kiko Campos, is undergoing significant changes in response to post-pandemic challenges. The evolving landscape has brought to light pressing issues beyond the traditional HR functions, such as mental health, employee well-being, and the integration of new technologies like artificial intelligence (AI).
Mental health has emerged as a critical concern, with the pandemic's impact on professionals' overall well-being necessitating HR to provide robust support programs. Creating a culture that encourages open discussions about mental health and offering relevant resources has become imperative.
