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The Independent UK
The Independent UK
Travel
Simon Calder

How to spot a social media travel scam – and avoid losing hundreds of pounds

easyJet British Airways X United States Kenya Patrick
Missing possessions: Twitter scams began with British Airways luggage delays - (Simon Calder)

Criminals are targeting frustrated travellers on social media by setting up scam airline accounts and pretending to offer help.

As The Independent first revealed in 2022, villains mainly based in East Africa are seeking to cash in on travellers’ complaints to airlines and holiday companies.

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