Tenants worried about mould and damp can now call a dedicated hotline to report issues. A Sunderland housing association has set up a dedicated phone line for residents.
The move comes after two-year-old Awaab Ishak died from a respiratory condition caused by exposure to mould in his rented Rochdale home in November. Sunderland-based Gentoo said they have taken additional steps to support tenants with concerns around mould and damps in their homes following the national news story.
Bethan Wilkie, head of neighbourhoods at Gentoo, speaking at the latest Coalfield Area Committee meeting earlier this month, said a dedicated team has been set up to deal with any enquiries or concerns. She said: “Following the recent coverage around the tragic impact of mould and damp, we know that some of our tenants may be concerned about mould and damp in their home.
