The last few years have been carnage for consumers, as we battled to get refunds, struggled with businesses going bust and failed to get other firms to respond to our complaints.
However, if you’re canny – and have a bit of discipline – then there’s one way to pay that helps you avoid all that hardship and that gives you an extra level of projection when things go wrong.
If you pay for goods or services on a credit card the Consumer Credit Act could come to your aid if things go wrong.