“If we had known what was really going on, we’d have taken her out of there straight away,” said Greg Gillespie. “It makes you question your decision-making. But the real shame of this is we just didn’t know. It was hidden so well.”
Gillespie’s elderly grandmother lived at The Firs, a Nottinghamshire care home that was dramatically shut down by the Care Quality Commission in April due to a catalogue of shocking failures – everything from meeting nutritional and hydration needs, staffing, equipment, fire safety and governance was found to be lacking.
