A Houston man claims he lost food twice in one hour after placing a DoorDash order with express delivery, and says the company refused to give him a full refund. The user, who goes by Mario.Reynolds1 (@mariotothetop) on TikTok, posted a video describing the series of events, saying he paid for express delivery and left a tip on his order.
According to the video, the first dasher appeared to pick up the order at the restaurant and then canceled, which Mario said left the food unaccounted for. He said a second dasher was then assigned and went to the same restaurant to pick up the order, only to be told by restaurant staff that the previous dasher had already taken it.
