The owner of a three-star Blackpool hotel that was criticised by a guest for its "overpriced" rooms and "thin" pillows hilariously replied to the review, telling the customer to find "somewhere more fitting" next time.
The Royal Seabank Hotel on Blackpool Promenade is one of the most popular hotels in the Lancashire town and has a score of 4/5 on TripAdvisor, with several positive reviews.
It boasts 120 en-suite bedrooms with a wide variety of family rooms, double rooms, twin rooms and single rooms and superior sea view rooms.