Teletext Holidays broke consumer laws by failing to refund millions of pounds for cancelled holidays during the coronavirus pandemic, the High Court has found.
Deputy Judge Jonathan Richards ruled that Truly Travel and Alpha Holidays - which traded as Teletext Holidays and Alpharooms respectively - were legally required to return customers' money within 14 days.
The court action was launched by watchdog the Competition and Markets Authority (CMA), which said the decision highlights the importance of travel firms "respecting consumers' refund rights".
