Hertz AI Sparks Rental Rage: Customers Charged Hundreds for 'Dents and Damage That Weren't There'

Hertz is drawing widespread criticism over its AI car inspection system. Customers are reporting hefty, unexpected charges for minor dings and scuffs the new scanners detect, sparking calls for a boycott. (Credit: Reuters)

Hertz, a leading car rental company, is facing strong offline and online resentment from the customers who were wrongly charged substantial amounts for repairs of their vehicles.

This comes as numerous customers report receiving bills for hundreds of dollars, which they assert are for minor vehicle damage detected by the company's new AI inspection scanning systems.