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Bristol Post
Bristol Post
World
Ross Millen

Hermes who deliver for M&S, Next and John Lewis rebranding after gaining poor reputation

Hermes Group has announced that it will be rebranding and changing its name to Evri. The huge change will mean that retailers such as Marks and Spencer, ASOS, John Lewis and Next will all be conducting their deliveries under the newly re-branded company.

The courier giant was founded on June 1, 1972, and quickly became known for offering cheap parcel delivery and free return services. However, in recent years the brand has seen a huge decline in its delivery service with many people complaining about poor customer service.

Money-saving expert Martin Lewis said it's "interesting to see Hermes (that came second bottom in our poll of 17 delivery firms) is rebranding itself Evri. Let's (charitably) hope this is because it believes it can be a better firm and does indeed do a better job, and therefore wants to draw a line under past reputation."

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