A distraught family say that have been left £10,000 out of pocket after being refused onto their flight for the holiday of a lifetime due to a surname mixup.
Tina Cribb and her relatives were reportedly turned down at the gate during a holiday from Manchester to Orlando after their names were the wrong way around, an issue they insist is not their fault.
The holiday, booked via Trip.com, was brought to a halt when an Aer Lingus worker blocked them from boarding the flight to the USA. According to the Mirror, the Cribbs bought a new set of tickets for the following day in a bid to salvage the holiday, but they are now thousands out of pocket.
