Harry Potter star Matthew Lewis has fumed at an airline after he was allegedly booted out of first class.
The 33-year-old actor is renowned for his role as Neville Longbottom in the hit film franchise. He was set to appear at a fan convention in Canada and was travelling from Orlando International Airport.
However, his journey was rocked when he said said his first class ticket was torn up when he approached the gate. He tweeted: "Confirmed. @AirCanada is the worst airline in North America. And that’s saying something." - as Mirror Online reports.
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In a series of replies to other Twitter users, Matthew said he had a ticket to fly first class from Orlando to Toronto with the airline, but he was booted down to economy. He said: "Kicking me out of first class to back of plane is what it is but doing it at the gate.
"Literally tearing my ticket up. No explanation other than “full flight." He added: "Said if I wanted to sort it I should go to customer service. I asked where that was. “Toronto.” I’m in Orlando."
He added: "Honestly never experienced anything like it. I’ve been bumped before. Comes with the territory. But at the gate, less than two minutes to boarding and without explanation or apology? Never. They even said if I wanna complain or get a refund I have to reach out to them!”
In a statement to CTV News Toronto, Matthew said he hadn't yet spoken to Air Canada in person about the incident yet. He said: "Air Canada customer service is s***e. And we as a society should not be okay with normalizing the profiteering of overbooking and kicking people off flights.”
Commenting on Matthew's tweet, Air Canada said: "Hi Matthew, we regret hearing this. Please send us a DM with further details of the issue, we'll see if we can help from here."
The company told CTV News Toronto that the matter was under review, and they can't yet provide further comment. Air Canada has been approached for further comment by Mirror Online.
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