Luxury department store Harrods has cancelled its famous Santa's Grotto attraction this year in favour of other festive "surprises and treats".
It comes three years after the high-end retailer was criticised for only allowing customers with a Green tier two or above Harrods Rewards card - which means they've spent at least £2,000 in the shop - to use the grotto.
After the backlash, the Knightsbridge store announced it would allow 160 “lower-spending” families the chance to buy the £20 a visit tickets, with the remaining 4,240 10-minute Santa meet-and-greet slots reserved for the higher spending customers.
