Guests at a listed seafront hotel reckon they had a room with a wooo – complaining it was like something from the Addams Family.
The Grand Hotel in Scarborough has been hit with a series of negative reviews online as owners Britannia were this week named the country’s worst hotel chain for the 10th year in a row.
One customer wrote on TripAdvisor: “Think homeless hostel and you won’t be disappointed.
