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Evening Standard
Evening Standard
Politics
Christopher McKeon

Government to launch new water ombudsman to boost consumer protection

Steve Reed Ofwat CCW
Barely half of people think water companies charge a fair amount amid declining trust in the sector (Chris Ison/PA) - (PA Wire)

Steve Reed is set to announce tougher protections for consumers amid declining trust in the water industry.

The Environment Secretary will commit to setting up a new water ombudsman with legal powers to resolve disputes, rather than the current voluntary system that is thought to lack teeth.

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